Training Managers: Our LMS is Your New BFF!

Overwhelmed female office worker with a pile of folders in front of her.

We Can Help You Onboard New Staff!

You may already know Milestone HCQU West provides training and that we can assist when a person you support is struggling with specific challenges. But, did you also know that we can help agencies in our region with onboarding new direct support professionals? Or that we can help you manage, track, and report training hours for your current staff? How, you ask? We have a great Learning Management System!

What is an LMS?

A Learning Management System, or LMS for short, is software that’s used to manage, deliver, track, and report on training that is delivered online. There’s both a front-end and a back-end component to an LMS. The front-end component is what the user sees. The back-end is the admin area for administrators and managers.

Our LMS: User-Friendly and Robust

Our LMS is a very robust and user-friendly system. On the front-end, users have more control over their own learning and data. They can:

  • Self-enroll in courses (or unenroll)
  • Download and/or print course materials and certificates
  • Get their training history
  • And so much more

The back-end is where the magic happens that makes it all possible.

Empower Managers with Training Data

Here’s the BIG news – if you are the person responsible for managing and tracking training for your staff, we can grant you access to training data for your staff members! Yes, you read that right. We’re going to let you behind the curtain where the magic happens so you can use our LMS to oversee training for your staff – in a single house, a program, or your whole agency.

With this access you will be able to:

  • View your staff members and edit their demographic details
  • Enroll your staff members in relevant courses and track their progress
  • View and download course certificates for your staff
  • Reset a password for a staff member

Streamline Onboarding for New Direct Support Professionals

We can help reduce the amount of time you spend training new employees by supplementing some one-on-one training with self-directed training that new hires can take on their own, online. We have a growing library of online interactive courses, recorded webinars, and self-study topics to help you onboard new staff members. You can enroll them in general courses like:

  • Infection Control
  • Fire Safety
  • The Fatal Five

Additionally, you can include any relevant topics that might help them succeed with the person(s) they will support. For example, if they will be supporting a person who has Down Syndrome and also has GERD, it might be helpful to enroll them in a course about Down Syndrome and one about GERD.

Easy Onboarding Process

When you hire a new direct support professional, we’ll help you create an account for that person in our LMS. Once they have an account, you, as a manager, can enroll them in the courses you want them to take. Then, you send a link and their logon credentials to them via email, along with an expected completion date. Easy peasy!

Conclusion

At Milestone HCQU West, we understand the challenges of onboarding and training new direct support professionals. By leveraging our robust and user-friendly LMS, you can empower your staff with the tools they need to succeed, reduce the time spent on training, and ensure that your team is always up-to-date with the necessary skills and knowledge.

Whether you’re managing a single house, a program, or an entire agency, we can help you with flexibility and control to oversee training effectively. With our extensive library of courses and the ability to track and report on training progress, you can focus on what truly matters – providing exceptional support to people with IDD and autism.

Transform the way you onboard and train your staff. Contact our Training Coordinator, Denise Quinn, at DQuinn@MilestonePA.org, to learn more about how our LMS can benefit your organization. Together, we can make a difference in the lives of those we support.

Milestone HCQU West serves the following nine counties in western Pennsylvania: Armstrong, Beaver, Butler, Clarion, Crawford, Indiana, Lawrence, Mercer, and Venango.

Leslie Dollman

Leslie is the MIS Administrator at Milestone HCQU West.

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