Walmart Sensory Friendly Hours

Walmart is adding sensory-friendly shopping hours at stores nationwide. During this time, lights in the stores will be dimmed, radios will be turned off and moving images on screens will be changed to static ones. The sensory friendly hours are Saturday mornings in the months of July and August.  Senior Director for Walmart’s Accessibility Center of Excellence, Gayatri Agnew, talks about why Walmart chose to do this. “Why not now? There are so many families who have a need for an enhanced shopping experience that respects their sensory challenges,” said Agnew. Agnew says that associates went through training beforehand to bring more awareness and to help ensure customers will have a comfortable experience.“ We want to make sure that our associates have a heightened awareness and understanding of different sensory disabilities, different sensory triggers. And so we started these sensory-friendly hours to try to bring awareness to that.” said Agnew.